Terms of Service

Last updated: 2025-08-16

Welcome to EventCortex!

We’re so happy to have you here. These Terms of Service (“Terms”) govern your use of EventCortex and the software, content, and services (collectively, “Services”) offered through: our website www.eventcortex.com and its subdomains (the “Website”).

Please read these terms carefully before you start using the Services.

The terms “EventCortex,” “us” or “we” refers to DA Solutions d.o.o., a software company who designed and built EventCortex, located at Ulica bratov Martinec 4A, Ljubljana 1000, Slovenia, registered with the Slovenian Business Register.

The term “device” refers to the device which is used to access the Services including but not limited to computers, smartphones and tablets.

The term “you” refers to the user of the Services.

When you sign up for any of the Services or otherwise use or access them, you agree to be bound by these Terms and all applicable laws, rules, and regulations. By using the Services, you indicate that you accept these Terms and that you agree to abide by them. If you do not agree to these Terms, please refrain from using the services.

Our contact email address is daa.solutions@proton.me. All correspondence to EventCortex including any queries you may have regarding your use of the Services or these Terms should be sent to this contact email address.

PLEASE NOTE THAT DISPUTES RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES WILL BE RESOLVED IN ACCORDANCE WITH SLOVENIAN AND EU LAW. EU CONSUMERS HAVE THE RIGHT TO ACCESS DISPUTE RESOLUTION MECHANISMS IN ACCORDANCE WITH APPLICABLE CONSUMER PROTECTION REGULATIONS.

1. OUR SERVICES

EventCortex offers a personal chatbot service through a text and voice interface.

1.1. Medical disclaimer

EventCortex is a provider of software and content designed to improve your mood and emotional wellbeing. However we are not a healthcare or medical device provider, nor should our Services be considered medical care, mental health services or other professional services. Only your physician or other healthcare providers can do that. While there is third party evidence from research that certain conversation techniques implemented in EventCortex can assist in the recovery process for a wide array of conditions, EventCortex makes no claims, representations or guarantees that the Services provide a therapeutic benefit.

1.2. Emergencies

Use of the Services is not for emergencies. If you think you have a medical or mental health emergency, call 112 (European emergency number) or go to the nearest open clinic or emergency room.

If you are considering or committing suicide or feel that you are a danger to yourself or others, you must discontinue use of the Services immediately, call 112 or notify appropriate police or emergency medical personnel.

1.3. Modifications to the Services

We reserve the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that EventCortex will not be liable to you or to any third party for any modification, suspension or discontinuance of any the Services.

2. MEMBERSHIP & SUBSCRIPTIONS

2.1. Becoming a member

You will be required to register (“create an account”) with EventCortex and become a EventCortex Member in order to access and use the Services. If you choose to register for the Services, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the registration forms. Registration data and certain other information about you are governed by our Privacy Policy.

2.2. Once a member

You are responsible for maintaining the confidentiality of your password and account, if any, and are fully responsible for any and all activities that occur under your password or account. You agree to (a) immediately notify EventCortex of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Services. EventCortex will not be liable for any loss or damage arising from your failure to comply with this Section.

2.3. Your membership

As a EventCortex Member, you will receive access to content, features, and functions of the Services that are not available to non-members.

By agreeing to become a Member you opt-in to receive occasional special offers, marketing, survey, and Services-based communication emails. You can easily unsubscribe from EventCortex commercial emails by following the opt-out instruction in these emails. EventCortex memberships and subscriptions are not transferable and therefore cannot be sold or exchanged or transferred in any way whatsoever.

2.4. Subscriptions

2.4.1. Choosing a subscription program

Once you become a EventCortex Member, you can choose one of the subscription programs offered in EventCortex:

“Free Use”: a free-of-charge program, which gives limited access to the Services. The “Free Use” is aimed at users who cannot afford any of our subscription-fee based programs. We reserve the right to deny the free use to anyone at any time on our own discretion.
“EventCortex Pro”: a subscription-fee based program, which gives full access to the next Services: EventCortex AI event planner assistant.

The cost of the subscription program is available on the subscription screens in the application, as well as in the relevant store.

All prices are subject to change without prior notice at EventCortex’s sole discretion.

Any subscription program in EventCortex is subject to change without prior notice at EventCortex’s sole discretion.

2.4.2. Maintaining a Paid Subscription

Any of our paid subscriptions shall be paid in monthly, quarterly, semi-annual, or annual installments and processed by the App marketplace partner through which you originally acquired the subscription.

You will only have access to a paid subscription while it is active and subsisting. Should you fail to pay your subscription within 7 days after a due date, you will automatically downgrade to “Free Use”.

The renewal subscription fees will continue to be billed to the Payment Method you provided through the marketplace, automatically until canceled. You must cancel your subscription before it renews each billing period in order to avoid billing of the next subscription fee to the Payment Method you provided. Refunds cannot be claimed for any partial-month subscription period.
You can modify or cancel your paid subscription only through the App marketplace where you originally acquired the subscription. To view, modify or cancel your subscription, you may be required to be authenticated under the same user ID by the marketplace partner.

2.4.3. Refunds and Withdrawal Rights

EU Consumer Rights: As an EU consumer, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days from the day of contract conclusion.

To exercise your right of withdrawal, you must inform us (DA Solutions d.o.o., Ulica bratov Martinec 4A, Ljubljana 1000, Slovenia, email: daa.solutions@proton.me) of your decision to withdraw from this contract by an unequivocal statement.

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

Digital Content Exception: For digital content that is not supplied on a tangible medium, you acknowledge and expressly consent that we begin the performance before the end of the 14-day withdrawal period. You acknowledge that you thereby lose your right of withdrawal once the performance has begun with your prior express consent.

Apple iTunes/Google Play: For purchases through Apple iTunes Store or Google Play Store, refund policies of these platforms apply in addition to your statutory consumer rights under EU law.

Defective Content: You are entitled to a refund if the digital content is defective and does not conform to the contract, regardless of the withdrawal period.

2.5. Device requirements

To enjoy EventCortex via your smartphone or other Device, your Device must satisfy certain system requirements. These requirements can be found on the Website and the Google and Apple App marketplaces.

3. CANCELLATION OF SERVICES

3.1. Cancellation by you

You may cancel your Membership at any time by deleting your account in the app. This action is irreversible. As soon as you delete your account, all the data associated with your use of the Services will be removed permanently. Upon your account deletion, cancellation of a Paid Subscription is effective at the end of the applicable billing period.

You may cancel a Paid Subscription and downgrade to “Free Use” at any time without deleting your account. Cancellation is effective at the end of the applicable billing period.

Please note that if you purchase a Paid Subscription through the Apple iTunes Store or our iPhone application, you may cancel your subscription by canceling automatic renewal of paid In App Subscriptions by selecting Manage App Subscriptions in your iTunes Account settings and selecting the subscription you want to modify.

If you purchase a Paid Subscription through the Google Play store you may cancel automatic renewals in account settings under Subscriptions in the Google Play app, or according to the current process outlined by Google Play.

3.2. Cancellation by us

We may suspend or terminate your use of the Services as a result of your fraud or breach of any obligation under these Terms. Such termination or suspension may be immediate and without notice.

4. GENERAL PRACTICES REGARDING USE AND STORAGE

You acknowledge that we may establish general practices and limits concerning use of the Services, including without limitation the maximum period of time that data or other content will be retained by the Services and the maximum storage space that will be allotted on our servers on your behalf. You agree that EventCortex has no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded by the Services. You acknowledge that we reserve the right to terminate accounts that are inactive for an extended period of time. You further acknowledge that we reserve the right to change these general practices and limits at any time, in its sole discretion, with or without notice.

5. MOBILE SERVICES

Some of our Services are available via a mobile device, including (i) the ability to upload content to the Services via a mobile device, (ii) the ability to browse the Services and the Website from a mobile device and (iii) the ability to access certain features through an application downloaded and installed on a mobile device (collectively, the “Mobile Services”). To the extent you access the Services through a mobile device, your wireless service carrier’s standard charges, data rates, and other fees may apply.

In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices. By using the Mobile Services, you agree that we may communicate with you regarding EventCortex and other entities by SMS, MMS, text message or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to us.

In the event you change or deactivate your mobile telephone number, you agree to promptly update your EventCortex account information to ensure that your messages are not sent to the person that acquires your old number.

6. CONDITIONS OF USE

6.1. User conduct

You are solely responsible for all code, video, images, information, data, text, software, music, sound, photographs, graphics, messages or other materials (“content”) that you upload, post, publish or display (hereinafter, “upload”) or email or otherwise use via the Services. The following are examples of the kind of content and/or use that is illegal or prohibited by EventCortex. We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including without limitation, removing the offending content from the Services, suspending or terminating the account of such violators and reporting you to the law enforcement authorities. You agree to not use the Services to:

Email or otherwise upload any content that (i) infringes any intellectual property or other proprietary rights of any party; (ii) you do not have a right to upload under any law or under contractual or fiduciary relationships; (iii) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to any person; (v) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation; (vi) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful racially, ethnically or otherwise objectionable; or (vii) in the sole judgment of EventCortex, is objectionable or which restricts or inhibits any other person from using or enjoying the Services, or which may expose EventCortex or its users to any harm or liability of any type;
Interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services; or
Violate any applicable local, state, national or international law, or any regulations having the force of law;
Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
Solicit personal information from anyone under the age of 18;
Harvest or collect email addresses or other contact information of other users from the Services by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
Advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized;
Further or promote any criminal activity or enterprise or provide instructional information about illegal activities; or
Obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Services.

6.2. International use and Export controls

Software available in connection with the Services may be subject to export controls under EU, Slovenian, and international regulations. You agree to comply with all applicable export control laws and regulations. Recognizing the global nature of the Internet, you agree to comply with all local rules and laws regarding your use of the Service, including as it concerns online conduct and acceptable content.

6.3. Commercial use

The Service is for your personal use only. Unless otherwise expressly authorized herein or in the Services, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Services, use of the Services, or access to the Services.

6.4. Use of EventCortex by minors

If you are under 18, you are not authorized to use the Services, with or without registering.

7. APPLE APP STORE AND GOOGLE PLAY STORE LEGAL INFORMATION

These Terms apply to your use of all the Services, including the iPhone application available via the Apple, Inc. (“Apple”) App Store (the “Applications”), and the Android application available via the Google, Inc. (“Google”) Play Store (the “Applications”), but the following additional terms also apply to the Applications:

Both you and EventCortex acknowledge that the Terms are concluded between you and EventCortex only, and not with Apple and Google, and that Apple and Google are not responsible for the Application or the Content;
The Application is licensed to you on a limited, non-exclusive, non-transferrable, non-sublicensable basis, solely to be used in connection with the Services for your private, personal, non-commercial use, subject to all the terms and conditions of this Agreement as they are applicable to the Services;
You will only use the Application in connection with an Apple device that you own or control;
You acknowledge and agree that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application;
In the event of any failure of the Application to conform to any applicable warranty, including those implied by law, you may notify Apple or Google of such failure; upon notification, Apple and Google’s sole warranty obligation to you will be to refund to you the purchase price, if any, of the Application;
You acknowledge and agree that EventCortex, and not Apple or Google, is responsible for addressing any claims you or any third party may have in relation to the Application;
You acknowledge and agree that in the event of any third party claim that the Application or your possession and use of the Application infringes that third party’s intellectual property rights, EventCortex, and not Apple or Google, will be responsible for the investigation, defense, settlement and discharge of any such infringement claim;
You represent and warrant that you comply with all applicable EU sanctions and export control regulations;
Both you and EventCortex acknowledge and agree that, in your use of the Application, you will comply with any applicable third party terms of the agreement which may affect or be affected by such use; and
Both you and EventCortex acknowledge and agree that Apple and Apple’s subsidiaries and Google and Google’s subsidiaries are third party beneficiaries of this Agreement, and that upon your acceptance of this Agreement, Apple and Google will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as the third party beneficiary hereof.
EventCortex and you acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms of Service with respect to the Apple-Enabled Software, and that, upon your acceptance of the terms and conditions of these Terms of Service, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Service against you with respect to the Apple-Enabled Software as a third party beneficiary thereof.

8. INTELLECTUAL PROPERTY RIGHTS

8.1. Service content, software, and trademarks

You acknowledge and agree that the Services may contain content or features (“Service Content”) that are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by EventCortex, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Services or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content (as defined below) that you legally upload to the Services. In connection with your use of the Services, you will not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. If you are blocked by EventCortex from accessing the Services (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). Any use of the Services or the Service Content other than as specifically authorized herein is strictly prohibited. The technology and software underlying the Services or distributed in connection therewith are the property of EventCortex, our affiliates and our partners (the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by EventCortex.

The EventCortex name and logos are trademarks and service marks of EventCortex (collectively the “EventCortex Trademarks”). Other company, product, and service names and logos used and displayed via the Services may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to EventCortex. Nothing in these Terms of Service or the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of EventCortex Trademarks displayed on the Services, without our prior written permission in each instance. All goodwill generated from the use of EventCortex Trademarks will inure to our exclusive benefit.

8.2. Third party material

Under no circumstances will EventCortex be liable in any way for any content or materials of any third parties (including users), including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. You acknowledge that EventCortex does not pre-screen content, but that EventCortex and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Services. Without limiting the foregoing, EventCortex and its designees will have the right to remove any content that violates these Terms of Service or is deemed by EventCortex, in its sole discretion, to be otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.

8.3. User content transmitted through the Services

With respect to the content or other materials you upload through the Services or share with other users or recipients (collectively, “User Content”), you represent and warrant that you own all right, title and interest in and to such User Content, including, without limitation, all copyrights and rights of publicity contained therein. By uploading any User Content you hereby grant and will grant EventCortex and its affiliated companies a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, store, modify and otherwise use your User Content in connection with the operation of the Services or the promotion, advertising or marketing thereof in any form, medium or technology now known or later developed.

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Services (“Submissions”), provided by you to EventCortex are non-confidential and EventCortex will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

You acknowledge and agree that EventCortex may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms of Service; © respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of EventCortex, our users and the public. You understand that the technical processing and transmission of the Services, including your content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

8.4. Copyright complaints

EventCortex respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, you should notify EventCortex of your infringement claim in accordance with the procedure set forth below.

We will process and investigate notices of alleged infringement and will take appropriate actions under the EU Copyright Directive (2001/29/EC), the Digital Services Act (EU) 2022/2065, and other applicable intellectual property laws with respect to any alleged or actual infringement. A notification of claimed copyright infringement should be emailed to EventCortex’s Copyright Agent at copyright@eventcortex.com (Subject line: “Copyright Takedown Request”).

To be effective, the notification must be in writing and contain the following information:

an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
a description of the copyrighted work or other intellectual property that you claim has been infringed;
a description of where the material that you claim is infringing is located on the Services, with enough detail that we may find it on the Services;
your address, telephone number, and email address;
a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law;
a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

8.5. Counter-notification and Appeal Process

If you believe that content you uploaded was removed in error or that you have authorization to use the content, you may submit a counter-notification to our Copyright Agent containing:

your name, address, telephone number, and email address;
identification of the content that was removed and where it previously appeared;
a statement of good faith belief that the content was removed due to mistake or misidentification;
your electronic or physical signature.

We will review counter-notifications in accordance with applicable EU law and the Digital Services Act. You may also appeal our content moderation decisions through our internal complaint handling procedure outlined in Section 12.2.

8.6. Repeat Infringer Policy

In accordance with applicable EU and Slovenian law, EventCortex has adopted a policy of terminating, in appropriate circumstances and at EventCortex’s sole discretion, users who are deemed to be repeat infringers. EventCortex may also at its sole discretion limit access to the Services and/or terminate the memberships of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

9. THIRD PARTY WEBSITES

The Services may provide, or third parties may provide, links or other access to other sites and resources on the Internet. We have no control over such sites and resources and we are not responsible for and do not endorse such sites and resources. You further acknowledge and agree that EventCortex will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, events, goods or services available on or through any such site or resource. Any dealings you have with third parties found while using the Services are between you and the third party, and you agree that EventCortex is not liable for any loss or claim that you may have against any such third party.

10. SOCIAL NETWORKING SERVICES

You may enable, connect or log in to the Services via various online third party services, such as social media and social networking services like Facebook, Instagram or Twitter (“Social Networking Services”). By logging in or directly integrating these Social Networking Services into the Services, we make your online experiences richer and more personalized. To take advantage of this feature and capabilities, we may ask you to authenticate, register for or log into Social Networking Services on the websites of their respective providers. As part of such integration, the Social Networking Services will provide us with access to certain information that you have provided to such Social Networking Services, and we will use, store and disclose such information in accordance with our Privacy Policy. However, please remember that the manner in which Social Networking Services use, store and disclose your information is governed solely by the policies of such third parties, and EventCortex shall have no liability or responsibility for the privacy practices or other actions of any third party site or service that may be enabled within the Service.

In addition, EventCortex is not responsible for the accuracy, availability or reliability of any information, content, goods, data, opinions, advice or statements made available in connection with Social Networking Services. As such, EventCortex is not liable for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Social Networking Services. EventCortex enables these features merely as a convenience and the integration or inclusion of such features does not imply an endorsement or recommendation.

11. WARRANTY, INDEMNITY AND LIABILITY

11.1. Indemnity and release

You agree to release, indemnify and hold EventCortex and its affiliates and their officers, employees, directors and agents (collectively, “Indemnitees”) harmless from any from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind and injury (including death) arising out of or relating to your use of the Services, any User Content, your connection to the Services, your violation of these Terms of Service or your violation of any rights of another. Notwithstanding the foregoing, you will have no obligation to indemnify or hold harmless any Indemnitee from or against any liability, losses, damages or expenses incurred as a result of any action or inaction of such Indemnitee.

11.2. Disclaimer of warranties

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

EVENTSAI MAKES NO WARRANTY THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS, (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS.

11.3. Limitation of liability

General Limitations: To the maximum extent permitted by applicable law, EventCortex will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or damages for loss of profits including but not limited to, damages for loss of goodwill, use, data or other intangible losses, whether based on contract, tort, negligence, strict liability or otherwise, resulting from: (i) the use or the inability to use the Service; (ii) the cost of procurement of substitute goods and services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the Service; or (v) any other matter relating to the Service.

Liability Cap: In no event will EventCortex’s total liability to you for all damages, losses or causes of action exceed the amount you have paid to us in the last six (6) months, or, if greater, €100.

EU Consumer Rights: For EU consumers, the above limitations of liability do not apply to:

Liability for death or personal injury caused by our negligence
Liability for fraud or fraudulent misrepresentation
Any liability that cannot be excluded or limited under applicable law

Conformity and Legal Guarantee: EU consumers have legal guarantee rights. If our Services do not conform to the contract, you are entitled to remedies under applicable consumer protection law, which may include repair, replacement, price reduction, or termination of contract.

Geographic Limitations: Some jurisdictions do not allow the disclaimer or exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you or be enforceable with respect to you.

12. DISPUTE RESOLUTION AND GOVERNING LAW

12.1. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to them or the Services shall be governed by and construed in accordance with the laws of Slovenia and the applicable European Union regulations.

For consumers residing in the EU: Nothing in these Terms shall deprive you of the protection afforded to you by mandatory provisions of the law of your country of residence.

12.2. Dispute Resolution for EU Consumers

Internal Complaint Handling: We are committed to resolving complaints promptly and fairly. If you have a complaint, please contact us at daa.solutions@proton.me. We will acknowledge receipt within 48 hours and provide a substantive response within 15 business days.

Alternative Dispute Resolution: EU consumers have the right to access out-of-court dispute resolution. You may submit complaints to the relevant consumer protection authority in your country of residence or to the Slovenian consumer protection authority.

European Online Dispute Resolution Platform: EU consumers may also use the European Commission’s Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/

12.3. Court Jurisdiction

For EU consumers: You may bring legal proceedings in the courts of your country of residence or in the courts of Slovenia where we are established.

For business users: Any legal proceedings shall be brought exclusively in the competent courts of Ljubljana, Slovenia.

13. GENERAL CONDITIONS

13.1. Termination

You agree that EventCortex, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Service and remove and discard any content within the Service, for any reason, including, without limitation, for lack of use or if EventCortex believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Service. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of Service, may be referred to appropriate law enforcement authorities. EventCortex may also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of these Terms of Service may be effected without prior notice, and acknowledge and agree that EventCortex may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. Further, you agree that EventCortex will not be liable to you or any third party for any termination of your access to the Service.

13.2. User disputes

You agree that you are solely responsible for your interactions with any other user in connection with the Service and EventCortex will have no liability or responsibility with respect thereto. EventCortex reserves the right but has no obligation, to become involved in any way with disputes between you and any other user of the Service.

13.3. Entire agreement

These Terms of Service constitute the entire agreement between you and EventCortex and govern your use of the Service, superseding any prior agreements between you and EventCortex with respect to the Services. You also may be subject to additional terms and conditions that may apply when you use affiliate or third-party services, third-party content or third-party software.

13.4. Applicable Law and Severability

These Terms of Service will be governed by and construed in accordance with the laws of Slovenia and applicable European Union regulations, without regard to conflict of law provisions.

For EU consumers: Nothing in these Terms shall deprive you of the protection afforded to you by mandatory provisions of consumer protection law in your country of residence.

The failure of EventCortex to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision. If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid or unenforceable, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms of Service remain in full force and effect.

13.5. Limitation Period

Claims arising under these Terms must be brought within the limitation periods prescribed by applicable law. For EU consumers, this shall be no less than the minimum period prescribed by applicable national consumer protection law.

13.6. Assignment

You may not assign these Terms of Service without the prior written consent of EventCortex, but EventCortex may assign or transfer these Terms of Service, in whole or in part, without restriction.

13.7. Notices

The section titles in these Terms of Service are for convenience only and have no legal or contractual effect. Notices to you may be made via either email or regular mail. The Service may also provide notices to you of changes to these Terms of Service or other matters by displaying notices or links to notices generally on the Service.

14. DATA PROTECTION AND PRIVACY

At EventCortex, we respect the privacy of our users and comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

14.1. Data Processing

For details about how we collect, use, and protect your personal data, please see our Privacy Policy at [www.eventcortex.com/privacy]. Our processing of your personal data is based on:

Your consent (where required)
Performance of this contract
Our legitimate interests (where permitted by law)
Compliance with legal obligations

14.2. Your Rights (EU Users)

If you are located in the EU, you have the following rights regarding your personal data:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise these rights, contact us at daa.solutions@proton.me.

14.3. Data Protection Officer

For data protection inquiries, you may contact our Data Protection Officer at daa.solutions@proton.me.

14.4. Supervisory Authority

You have the right to lodge a complaint with the Slovenian data protection authority (Information Commissioner) or the data protection authority in your country of residence.

15. EU REGULATORY COMPLIANCE

15.1. Digital Services Act Compliance

As a provider of digital services in the EU, we comply with the Digital Services Act (Regulation EU 2022/2065). We maintain transparent procedures for content moderation and provide clear information about our Terms of Service.

15.2. Consumer Rights Directive

EU consumers benefit from the rights provided under the Consumer Rights Directive (2011/83/EU), including the right of withdrawal for online purchases as outlined in Section 2.4.3 of these Terms.

15.3. Platform-to-Business Regulation

For business users, we comply with Regulation (EU) 2019/1150 on promoting fairness and transparency for business users of online intermediation services.

15.4. Accessibility

We are committed to making our services accessible in accordance with relevant EU accessibility standards and regulations.

QUESTIONS? CONCERNS? SUGGESTIONS?

Please contact us at:

Email: daa.solutions@proton.me
Address: DA Solutions d.o.o., Ulica bratov Martinec 4A, Ljubljana 1000, Slovenia

Contact us to report any violations of these Terms of Service or to ask any questions regarding these Terms of Service or our Services.

Last Updated: August 16, 2025